Tidio is an all-in-one, AI-powered customer service platform that helps businesses automate conversations, manage support across multiple channels, and deliver instant, human-like responses.
With its smart Lyro AI Agent, Tidio resolves up to 64% of customer queries automatically, allowing support teams to focus on more complex tasks.
Key Features
- Lyro AI Agent: Handles chat, email, and social inquiries in 12 languages using your FAQ and help center content.
- Multichannel Inbox: Manage conversations from live chat, email, Messenger, Instagram, and WhatsApp in one place.
- Help Desk Tools: Assign tickets, track issues, and collaborate with your team directly from the dashboard.
- Self-Service Options: Enable customers to solve common issues themselves with automated flows.
- Analytics Dashboard: Track trends, monitor AI performance, and make data-driven decisions.
- Seamless Integrations: Connects with over 120+ tools including Shopify, HubSpot, WordPress, and Zendesk.
- Multilingual Support: Lyro offers real-time support in 12 different languages.
Who Is Tidio For?
- Ecommerce Stores: Quickly assist shoppers, handle order questions, and convert visitors into customers.
- Customer Support Teams: Automate FAQs, speed up response times, and reduce ticket loads.
- Sales Teams: Capture and qualify leads directly from your website with proactive chat automation.
- Small Businesses: Scale support without scaling headcount—Tidio is easy to set up and grows with you.
- Global Companies: Deliver consistent, multilingual support across markets from one unified platform.
Final Thoughts
Tidio blends powerful AI with a human-friendly interface to help businesses of all sizes deliver fast, smart, and scalable customer service.
Whether you’re a small shop or a growing brand with thousands of daily conversations, Tidio lightens your team’s load without sacrificing quality.
Ready to modernize your support experience? Try it free—no credit card needed.
