What It Does
Impel AI is an AI Operating System designed specifically for the automotive industry.
It automates and enhances the entire customer journey-from the first click to post-sale interactions-helping dealerships and OEMs turn shoppers into buyers and customers into loyalists.
Key Features
- Unified Lifecycle Management: Manage every step of the customer journey in one platform, ensuring a seamless, connected experience.
- Sales AI: Automates lead qualification, follow-ups, and opportunity prioritization to boost conversion rates.
- Service AI: Enhances customer support, automates scheduling, and improves retention with predictive insights.
- Chat AI: Provides AI-powered chatbots for instant, personalized interactions across all customer touchpoints.
- Marketing AI: Optimizes campaigns, personalizes messaging, and schedules outreach automatically.
- Merchandising AI: Improves vehicle presentations with AI-driven visuals, 360° WalkArounds, and image enhancement.
- Data-Driven Insights: Tracks performance across sales, service, and marketing for smarter decision-making.
- Integrations: Works seamlessly with existing dealer management systems, CRM tools, and marketing platforms.
Who Is Impel AI For?
- Automotive Dealers: Streamline sales, service, and marketing workflows while improving customer experience.
- OEMs & Enterprise Dealer Groups: Gain centralized AI-powered insights across multiple locations and channels.
- Marketing Teams: Automate campaigns, personalize messaging, and maximize ROI.
- Service Departments: Boost customer retention, optimize scheduling, and deliver concierge-level support.
- Executive Management & IT: Get full visibility into operational efficiency, performance metrics, and AI-driven insights.
Final Thoughts
Impel AI isn’t just another automotive tool-it’s a full-fledged AI Operating System built to drive smarter, faster, and more connected customer journeys.
From lead generation to post-sale retention, Impel streamlines operations and empowers teams to focus on building relationships.
See it in action at NADA booth 4331W or book a demo to experience the platform firsthand.
