What It Does
Gorgias is an AI-powered conversational platform built for ecommerce brands. It helps online stores boost sales and deliver faster, more personalized customer support-all from one unified dashboard.
Key Features
- AI Agent for Support & Sales: Resolves up to 60% of inquiries automatically and boosts conversions with smart product recommendations.
- Deep Shopify Integration: Edit orders, check inventory, and run promotions inside Gorgias without switching tabs.
- Unified Customer View: Brings every conversation and customer detail into one place, across chat, email, SMS, voice, and more.
- Support Suite: Streamlines customer service with automation that saves time and reduces operational costs.
- Marketing Suite: Offers proactive chat campaigns that help reduce bounce rates and increase conversions through real-time engagement.
- Works With Your Stack: Integrates with 100+ ecommerce tools to keep your workflow smooth and connected.
Who Is Gorgias For?
- Shopify & Ecommerce Brands: Ideal for stores that want to centralize support and drive more sales through conversational AI.
- Growing Teams: Great for businesses aiming to scale without ballooning support workload.
- CX & Marketing Managers: Perfect for those who want to automate repetitive tasks while keeping a human, personal touch.
- Brands Focused on Conversions: Especially useful for stores looking to lift sales through targeted recommendations and real-time engagement.
Final Thoughts
Gorgias blends support and sales into a single conversational experience, making customer interactions feel more human while keeping operations efficient.
If you’re running an ecommerce brand and want both higher conversions and faster support, Gorgias is absolutely worth trying.
Start a free trial or book a demo to see how it fits into your workflow.
