What It Does
Quo (formerly OpenPhone) is an AI-powered business phone system that brings all your calls, texts, voicemails, and customer history into one clean, shared workspace.
It helps teams respond faster, stay aligned, and ensure every customer has a smooth, consistent experience-day or night.
Key Features
- All-in-one communication hub: Calls, texts, voicemails, and recordings appear in one unified timeline for every customer.
- AI-powered receptionist (Sona): Answers calls 24/7, qualifies leads, and routes them to the right team member automatically.
- Shared visibility: Teams can see who’s handling what, collaborate privately, and take over seamlessly.
- Smart AI organization: Automatic summaries, call tags, and notes cut busywork and help teams stay focused.
- Powerful integrations: Syncs with HubSpot, Salesforce, Zapier, Make, and more, keeping your CRM fully updated.
- Advanced routing & workflows: Set rules by team, schedule, or priority so calls reach the right person every time.
- Analytics & oversight: Track performance, spot trends, and improve team response times with real-time insights.
- Easy setup: Start calling and texting customers within minutes-no tech stress required.
Who Is Quo For?
- Growing businesses: Teams that need a scalable communication system without losing personalization.
- Customer support teams: For fast responses, shared context, and real-time collaboration.
- Sales teams: To handle leads efficiently with AI assistance and synced CRM data.
- Service-based companies: That need reliable after-hours coverage and fewer missed calls.
- Remote or hybrid teams: Anyone needing a shared, cloud-based phone system accessible from anywhere.
Final Thoughts
Quo is built for modern teams that can’t afford to miss a call, lose context, or juggle scattered communication tools.
With its AI receptionist, powerful routing, and shared visibility, it feels like an upgraded business phone system that actually keeps up with your growth.
If you want faster responses, better teamwork, and zero missed opportunities, Quo is well worth trying-especially with its free trial.
