Moveworks is an AI-powered platform designed to streamline operations across various enterprise systems by providing employees with a single interface for finding information and automating tasks. This conversational AI Copilot is used by over 5 million employees from leading global companies like GitHub and Coca-Cola Consolidated.
Moveworks enhances employee productivity, improves service management, and offers multi-system integrations, allowing employees to access support and automate workflows seamlessly.
Key Features of Moveworks:
- AI-Powered Copilot: Centralized platform integrating with various systems, helping employees automate tasks, get support, and find information quickly.
- Enterprise Search: AI-based search engine to locate information across different file types and systems, automating the process for employees.
- Custom Workflow Creation: The Creator Studio allows developers to build custom workflows, extending Moveworks capabilities across enterprise systems.
- Support for Multiple Teams: Solutions tailored for IT, HR, and finance teams to automate processes such as password resets, PTO balance lookups, and invoice approvals.
- Multilingual Support: Serves employees globally with support for 100+ languages.
- Automated IT Service Management: Features like automated software provisioning, troubleshooting, and system resets for efficient IT operations.
- HR Operations Streamlining: Automates HR tasks such as benefits lookups, PTO balance checks, and internal communications.
- Finance Workflow Automation: Simplifies finance operations with automated invoice approvals, PO submissions, and accounting data lookups.
- Top-Tier Security Compliance: Compliance with major global security standards like HIPAA, GDPR, CCPA, and SOC certifications ensures data protection.
- Employee Experience Insights: Provides valuable data analytics and insights to help stakeholders improve productivity and employee satisfaction.
Use Cases:
- IT Service Management: Automate troubleshooting, reset passwords, and provision software, reducing call volumes and boosting efficiency.
- HR Operations: Automate responses to common HR inquiries such as PTO balances and benefits, enhancing employee experience.
- Finance Operations: Automate financial workflows like invoice approvals and data lookups to increase accuracy and save time.
- Cost Reduction: Decrease IT call volume by 25%, leading to cost savings and allowing teams to focus on strategic tasks.
- Self-Service: Employees can find answers or resolve issues independently through conversational AI, reducing dependency on help desks.
- Employee Onboarding: Automate onboarding workflows to ensure new hires get access to necessary systems and information quickly.
- Identity Access Management: Manage access rights and permissions for employees in an automated, secure manner.
- Multilingual Support: Offer global support with AI-powered interactions in 100+ languages, increasing accessibility for diverse workforces.
- Internal Communication: Automate internal communications, ensuring that company-wide messages or notifications reach employees efficiently.
- AI Analytics: Utilize AI analytics to track workflows, optimize performance, and gain insights into employee experiences.
Moveworks Alternatives:
- AIChatbot -Multilingual AI Chatbot for Customer Support
- RoboresponseAI – AI Chatbots for Business Growth
- LiveChatAI – Live Chat Software & AI Chat Bot Solution
- Hoory AI – AI Assistant for Customer Support Automation
Final Thoughts:
Moveworks delivers a powerful AI-driven solution to improve productivity, streamline workflows, and ensure quick access to information across enterprise systems. With its robust feature set and custom workflow capabilities, the platform empowers teams across IT, HR, and finance to operate more efficiently. Its focus on security compliance and global language support makes it ideal for large enterprises seeking automation and operational efficiency.
By centralizing employee support and automating tasks, Moveworks enables businesses to focus on strategic projects while reducing operational bottlenecks. The result is improved employee satisfaction, faster resolutions, and a more efficient enterprise environment.
