What It Does
Listen is an AI-powered customer research platform that runs in-depth user interviews for you-from finding participants to delivering ready-to-share insights-in just hours instead of weeks.
It replaces traditional surveys, focus groups, and manual interviews with AI-moderated conversations that dig into what users want and why.
Key Features
- AI-moderated interviews: An AI interviewer runs one-on-one conversations, asks smart follow-up questions, and captures full context at scale.
- Fast, end-to-end research: Go from a research question to an executive-ready report in under a day.
- Participant recruitment built in: Access a global network of millions of B2B and B2C participants, or bring your own.
- Actionable reports, automatically: Get clear themes, key takeaways, personas, highlight clips, and even slide decks without manual work.
- Multi-language support: Conduct, translate, and transcribe interviews across 50+ languages.
- Flexible formats: Run interviews via video, audio, or text-whatever fits your study best.
- Stimulus testing: Test images, videos, ads, or Figma prototypes directly within interviews.
- Enterprise-ready security: Built with SOC 2 and GDPR compliance in mind.
Who Is Listen For?
- Product managers: Quickly gather product feedback, understand churn, and validate ideas.
- UX and user researchers: Run usability tests, diary studies, and qualitative research without heavy logistics.
- Brand and marketing teams: Test messaging, creative, and brand perception across markets.
- Agencies: Manage multiple client studies at once without outsourcing research.
- Investors: Speed up due diligence and validate assumptions with real user voices.
- Global teams: Run consistent research across regions and languages with minimal setup.
Final Thoughts
Listen takes the slow, manual parts of customer research and makes them fast, scalable, and surprisingly human.
If you need deep user insights but don’t have weeks-or a large research team-this tool is worth a serious look. If faster decisions backed by real customer voices matter to you, it’s time to stop guessing and start listening.
