What It Does
Jotform AI Agents turn everyday customer interactions into smooth, automated conversations.
Whether someone messages you on WhatsApp, fills out a form on your site, or calls your support line, these AI agents jump in instantly to guide them, answer questions, collect info, and keep things moving without you lifting a finger.
Key Features
- Instant, 24/7 response so customers get help anytime – no wait times, no missed messages.
- Works across every major channel including WhatsApp, Instagram, Messenger, SMS, phone, WordPress, Gmail, Salesforce, Shopify, kiosks, and more.
- 7,000+ ready-made templates covering customer service, support tickets, reviews, complaints, IT requests, call logs, and more.
- Automation tools baked in – schedule Google Calendar appointments, trigger workflows, send emails, search websites, send Slack messages, and even hit external APIs.
- Fully customizable behavior & brand styling with support for AI-generated avatars or your own visuals.
- Human handoff via mobile app so you can jump into a conversation anytime when needed.
- No coding required – everything is designed to be simple for teams of any size.
Who Is Jotform AI Agents For?
- Businesses wanting faster customer support without hiring extra staff.
- Teams handling lots of form submissions and needing smarter, guided conversations.
- E-commerce stores looking to automate FAQs, order updates, and product guidance.
- Service providers who want to automate scheduling, intake, and follow-up.
- IT and operations teams managing internal requests more efficiently.
- Entrepreneurs and small businesses who need a 24/7 assistant that never takes a break.
Final Thoughts
Jotform AI Agents are a powerhouse for anyone looking to modernize customer communication.
They’re fast, flexible, and surprisingly easy to use – making them a great fit whether you run a small shop or a full-scale organization.
If instant, automated customer service sounds like something your business needs, it’s worth giving Jotform AI Agents a try and seeing just how much time they can save you.
