Graphlogic is committed to reshaping RPA and Conversational AI for enterprises through cutting-edge technologies such as chatbots, voicebots, Automatic Speech Recognition (ASR), Text-to-Speech (TTS), and Retrieval Augmented Generation (RAG) pipelines utilizing Large Language Models (LLMs).
By partnering with businesses globally, we empower them to scale more efficiently and swiftly. Our bespoke AI solutions are crafted to meet specific requirements, ensuring smooth integration and exceptional performance.
Key Features of Graphlogic
- No/Low Code Platform: Easily build and deploy AI bots with a drag-and-drop interface.
- Multi-Tenancy Support: Flexible deployment options for SaaS, private cloud, or on-premise environments.
- Proprietary NLP Tools: Graphlogic connect to LLMs or custom models for advanced, context-aware conversations.
- AI Voice with Low Latency: Delivers sub-300ms latency and high accuracy for voice AI interactions.
- ASR and TTS: Convert speech to text and text to human-like speech seamlessly.
- Conversational Analytics: Monitor bot performance and optimize based on detailed insights.
- CRM/ERP Integration: Seamlessly connect with enterprise systems for enhanced automation.
- Built-in API Builder: Customize bot integrations with various business systems.
- Omnichannel Support: Engage customers across WhatsApp, Telegram, websites, and more.
- HR Automation: Automate employee onboarding, surveys, and exit interviews.
- Marketing Automation: Automate personalized marketing messages and reminders.
Use Cases
- Customer Support Bot: Automates 24/7 customer service across multiple channels.
- HR Management Bot: Streamlines employee onboarding, surveys, and performance tracking.
- Recruitment Bot: Automates candidate screening and interview scheduling for mass recruitment.
- Outbound Marketing Bot: Engages customers with personalized messages and campaigns.
- Order Status & Reminders: Sends automated order updates and appointment reminders.
- Business Process Automation: Automates tasks like ITSM, procurement, and expense management.
- Voice AI Assistant: Handles customer inquiries via voice commands for improved service.
- Website FAQ Bot: Automates common website queries, reducing live agent dependency.
- Lead Generation Bot: Engages visitors and integrates leads into CRM systems.
- Call Center Automation: Enhances call center efficiency with AI bots handling common tasks.
- Event Notification Bot: Sends real-time event updates and reminders via chatbot.
Final Thoughts
Graphlogic provides a comprehensive, scalable AI platform for automating customer service, HR, and marketing processes. With its flexible integration, low-code interface, and omnichannel support, it’s a powerful tool for businesses seeking to streamline operations and enhance customer engagement.
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