What It Does
Chaport is an all-in-one customer messaging platform that helps businesses communicate with website visitors in real time.
It combines live chat, chatbots, multi-channel messaging, and a knowledge base to improve support, boost sales, and keep customers engaged-all from a single, easy-to-use interface.
Key Features
- Live Chat: Talk to visitors instantly, answer questions, and increase conversions.
- Chatbots: Automate responses, qualify leads, collect feedback, and provide 24/7 support.
- Multi-Channel Messaging: Handle messages from email, Facebook, Telegram, Viber, and your website in one place.
- Knowledge Base & FAQ Bot: Let customers self-serve with helpful articles and automated suggestions.
- Mobile Apps: Stay connected on iOS, Android, Web, Windows, and MacOS with real-time sync.
- Integrations & API: Connect with CRMs and 4,000+ apps via Zapier, or build custom integrations using APIs.
- Customization: Modify chat widget design, texts, colors, position, operator photos, and enable multilingual support.
- Efficiency Tools: Auto-invitations, typing insights, saved replies, detailed customer info, group chats, file sharing, and real-time reporting.
Who Is Chaport For?
- Startups & SMBs: Easy-to-use tools to manage customer communication and sales efficiently.
- Enterprises: Scale support with multi-channel messaging, chatbots, and integrations.
- Customer Support Teams: Reduce response times and provide 24/7 help.
- Sales Teams: Engage leads instantly and convert visitors faster.
- Marketing Teams: Use chatbots and knowledge bases to drive engagement and collect feedback.
Final Thoughts
Chaport makes customer communication simple, fast, and effective. With live chat, chatbots, multi-channel messaging, and robust reporting, it’s perfect for businesses of any size looking to improve support and sales.
If you want a modern, all-in-one messaging solution that’s easy to set up and manage, Chaport is a solid choice.
