What It Does
Smoove Call is an AI voice agent platform that helps businesses automate inbound and outbound phone conversations. It supports customer service, lead generation, lead qualification, appointment scheduling, and cold calling.
The platform lets businesses provide context to AI agents, connect them with existing workflows, schedule calls, and transfer conversations to humans or other agents based on defined criteria. It also supports 100+ languages and provides notifications when calls are completed.
Quick Verdict
- Best for: Businesses automating inbound and outbound phone conversations
- Skip if: You need fully transparent enterprise pricing without contacting sales
- Key Advantage: AI voice agents with scheduling, integrations, multilingual support, and human transfers
- Top Alternative: Bland AI
At a Glance
| Feature | Details |
|---|---|
| Category | AI Voice Agents / Business Communication |
| Pricing Model | Subscription + usage-based |
| Free Tier | 60 or 120 free minutes on paid plans |
| Platform | Web-based |
| API | Not specified |
| Primary Strength | Automated AI phone conversations |
| Languages | 100+ |
| Deployment | Inbound and outbound calls |
Pricing & Plans
Basic – $25/month
- 60 free minutes per month
- Additional minutes: $0.25/minute
- Base Model
- Unlimited Calls
- 24/7 Support
- Standard Analytics
Pro – $40/month
- 120 free minutes per month
- Additional minutes: $0.25/minute
- Lowest Latency Model
- Unlimited Calls
- 24/7 Support
- Unlimited Vector Database Storage
- Advanced Analytics with CRM Integration
Enterprise – Custom Pricing
- Custom minutes
- Custom latency SLAs
- Custom infrastructure
- 24/7 support
- Custom-made integrations
Note: Prices and plan limits may change. Check the official website for current pricing.
Key Features
- Automates inbound customer service and outbound cold-calling conversations.
- Supports appointment scheduling based on calendars and client preferences.
- Qualifies leads automatically during voice conversations.
- Supports 100+ languages for multilingual business communication.
- Transfers calls to humans or other agents using defined criteria.
- Sends notifications after completed calls for workflow automation or data extraction.
Best For
- Automating inbound customer service calls.
- Running outbound lead-generation and cold-calling campaigns.
- Scheduling appointments through automated phone conversations.
- Qualifying prospects before sales-team follow-up.
- Managing multilingual customer communication at scale.
Pros & Cons
Pros
- Supports both inbound and outbound voice automation.
- Offers 100+ language support.
- Includes human and agent-to-agent call transfers.
- Pro plan includes CRM-integrated advanced analytics.
- Provides scheduled calling and post-call notifications.
Cons
- API availability is not specified in the provided information.
- Enterprise pricing requires direct contact.
- Additional usage costs $0.25 per minute on Basic and Pro plans.
Alternatives & Comparisons
| Alternative | Best For | Key Difference vs. This Tool |
|---|---|---|
| Bland AI | AI phone-call automation | Focuses on programmable AI phone conversations and calling workflows. |
| Vapi | Developer-focused voice AI | Provides infrastructure for building custom voice AI applications. |
| Retell AI | Conversational voice agents | Focuses on real-time AI phone agents for business conversations. |
Smoove Call fits businesses looking for a relatively straightforward platform for automating business phone conversations. Choose it when multilingual calling, scheduled calls, human transfers, and business workflow integration are important requirements.
Frequently Asked Questions
What is Smoove Call?
Smoove Call is an AI voice agent platform for automating business phone conversations, including customer service, lead qualification, cold calling, and appointment scheduling.
How much does Smoove Call cost?
The Basic plan costs $25/month, and Pro costs $40/month. Both include free monthly minutes and charge $0.25 for additional minutes.
Does Smoove Call support multiple languages?
Yes. Smoove Call states that its AI voice agents support more than 100 languages.
Can Smoove Call transfer calls to humans?
Yes. Businesses can define criteria for transferring calls to humans or other AI agents.
Does Smoove Call support appointment scheduling?
Yes. Its AI agents can schedule calls in advance and manage appointment-booking workflows based on calendars and client preferences.
ToolsPedia Rating
- Performance & Speed: 4.2/5.0
- Ease of Setup: 4.3/5.0
- Feature Depth: 4.2/5.0
- Value for Price: 4.1/5.0
- ToolsPedia Score: 4.2/5.0
Final Thoughts
Smoove Call combines AI phone agents with multilingual support, call scheduling, workflow integrations, lead qualification, and human transfers. Its $25 Basic and $40 Pro plans provide a relatively accessible entry point, while enterprise customers can request customized infrastructure and integrations. Start with the available plan options or request an enterprise consultation to determine whether it fits your calling volume and workflow requirements.
