What It Does
Perks is a reward-based appointment scheduling app that connects customers with service providers such as salons, spas, and dental clinics. It lets customers discover services, book appointments, communicate with merchants, make card payments, leave reviews, and earn points that can be redeemed toward future appointments.
A typical workflow starts with a customer searching a service category and booking an appointment with a preferred merchant. After completing the appointment, the customer rates and reviews the service, employee, and merchant, then receives it points that can be used for upcoming appointments.
Quick Verdict
- Best for: Reward-based appointment booking and customer retention
- Skip if: You need a general-purpose scheduling platform outside service businesses
- Key Advantage: Combines appointments, reviews, rewards, and merchant communication
- Top Alternative: Not specified in the provided source data
At a Glance
| Feature | Details |
|---|---|
| Category | Appointment Scheduling / Customer Rewards |
| Pricing Model | Not specified |
| Free Tier | Not specified |
| Platform | iOS, Android |
| API | Not specified |
| Primary Strength | Reward-based appointment management |
| Payment Support | Secure card payments |
Key Features
- Searches service categories and schedules appointments with merchants.
- Provides three-stage reviews covering services, employees, and merchants.
- Awards redeemable it points after completing reviews.
- Enables customers to chat directly with merchants.
- Supports card payments through a secure payment gateway.
- Provides merchant news and social-style updates.
Best For
- Booking salon and spa appointments through a rewards-based workflow.
- Scheduling appointments with dental and other service providers.
- Earning points from post-appointment ratings and reviews.
- Communicating with merchants before or after appointments.
- Following updates from favourite service providers.
Pros & Cons
Pros:
- Combines appointment booking with a customer rewards system.
- Supports multiple service categories and merchant types.
- Includes merchant messaging and social-style updates.
- Available on both iOS and Android.
Cons:
- Pricing information is not provided in the supplied source.
- API availability is not specified.
- The supplied information does not document desktop or web customer apps.
Alternatives & Comparisons
The supplied data does not identify direct competitors or provide enough verified competitor information for a factual comparison.
Perks fits the appointment-booking market by combining service discovery with reviews, merchant communication, payments, and redeemable rewards. Choose it when customer loyalty and post-appointment rewards are important parts of the booking workflow.
Frequently Asked Questions
What types of businesses can use it?
The platform states that it works with service vendors including salons, spas, and dental clinics.
How do customers earn it points?
Customers earn points by rating and reviewing their purchased services, the employee, and the merchant after an appointment.
Can Perks points be used for future appointments?
Yes. The platform states that earned points can be redeemed against upcoming appointments.
Does Perks support payments?
Yes. It provides card payments through a secure payment gateway.
Is it available on mobile?
Yes. The customer app is available for both iOS and Android.
ToolsPedia Rating
- Performance & Speed: 3.5/5.0
- Ease of Setup: 4.0/5.0
- Feature Depth: 3.8/5.0
- Value for Price: 3.5/5.0
- ToolsPedia Score: 3.7/5.0
Ratings are based on the supplied product information and stated capabilities, not hands-on testing or independent performance benchmarks.
Final Thoughts
Perks combines appointment scheduling with rewards, reviews, merchant communication, and card payments, giving service customers a single mobile workflow from booking through post-appointment rewards. Its strongest differentiator is the connection between reviewing completed services and earning points for future appointments.
Users interested in this workflow should start with the mobile app to evaluate the available merchants and booking experience.
