What It Does
ChartX is a full-service Medi-Cal billing service for assisted living facilities in California. Instead of providing billing software for staff to operate, ChartX manages the entire billing process-from claim submission and follow-ups to denial management and appeals-helping care providers receive payments faster while reducing administrative work.
Key Features
- End-to-End Medi-Cal Billing – Handles the complete claims process from submission to payment.
- Claims Filing – Prepares and submits Medi-Cal claims on behalf of assisted living facilities.
- Denial Management – Identifies, corrects, and resubmits denied claims automatically.
- Appeals Processing – Manages claim appeals when additional action is required.
- Automated Billing Workflows – Use automation to reduce manual billing tasks.
- Human Support – Provides U.S.-based customer support with dedicated representatives.
- Fast Onboarding – Requires a simple onboarding call before managing billing operations.
- HIPAA Compliance – Uses encrypted systems to help protect resident information.
- No Daily Software Management – Facilities don’t need to learn or manage billing software.
Who Is ChartX For?
- Assisted Living Facilities – Outsource Medi-Cal billing and claims management.
- Residential Care Homes – Reduce administrative workload related to reimbursement.
- Facility Owners – Improve payment collection without hiring additional billing staff.
- Healthcare Administrators – Simplify claims processing and denial resolution.
- California Care Providers – Manage Medi-Cal billing with specialized expertise.
- Organizations Looking to Outsource Billing – Replace manual billing with a managed service.
Final Thoughts
ChartX is not traditional billing software-it’s a managed billing service built specifically for California assisted living providers using Medi-Cal.
By combining billing automation with a U.S.-based support team, ChartX takes ownership of claim filing, denial management, and appeals so facility staff can focus on resident care instead of paperwork.
If your assisted living facility wants to outsource Medi-Cal billing and reduce administrative burden, ChartX is a specialized solution worth considering.



